About American PH
American PH is a U.S.-based supplier of power tools and equipment for home improvement, gardening, mechanical work, and general maintenance, serving both professionals and DIY customers.
Business Information:
American PH
Email: americanphgeneral@gmail.com
Phone: +1 (786) 879-2283
United States
Customer Support
For assistance with orders placed on americanph.com, contact:
📧 info@americanph.com
📞 +1 (786) 879-6624
Response time: 24–48 business hours (Monday–Friday).
Shipping Policy
Orders are processed within 1–2 business days.
Shipping times vary depending on destination within the United States.
Tracking information will be provided once the order is shipped.
Shipping carriers may include USPS, UPS, or FedEx.
- Orders placed through Amazon are fulfilled and shipped by Amazon under the Fulfillment by Amazon (FBA) program.
- Shipping times, returns, refunds, and customer service for Amazon orders are governed by Amazon’s policies and procedures.
- For assistance with Amazon purchases, please visit your Amazon order history and follow Amazon’s return and support process.
- Amazon’s return policies generally allow returns within 30 days for most products, subject to Amazon’s terms and conditions.
Returns & Refunds
If you purchased directly from AmericanPH.com:
Returns are accepted within 30 days of delivery.
Products must be unused and in original packaging.
To initiate a return, email info@americanph.com with your order number.
Refunds are issued after inspection and approval.
Shipping costs may be non-refundable unless the return is due to our error.
Cancellation Policy
Orders may be canceled before shipment. Once shipped, standard return policies apply.